Coaching · Training design & facilitation · Listening workshops
We all ache in the absence of being heard – by ourselves or others
Helping leaders, managers and teams hear themselves, and each other, again.
Selected clients
Scottish Government · Leman · BEUC · NHS · Swedish Perm Rep to EU · OECD · Education Scotland
Ways to work together
Coaching
One-to-one and group coaching, where you start to hear yourself and loosen the weight you’re ready to let go of.
“I’m beginning to feel a newfound sense of self-acceptance and comfort in owning who I am.”
S.C., Project Manager, Private Coaching Client
Training design
You have a training idea but don’t know where to start. I work alongside you to design it around your organisation and the people in it, so every participant feels seen and heard, and the capability stays with you.
“Every time we work with her for the preparation and facilitation of our trainings, we are struck by her enthusiasm, professionalism and unique approach.”
Monique Goyens, Former Director General, BEUC – The European Consumer Organisation
Listening workshops
There’s a conversation underneath every conversation. Bespoke and open workshops that help leaders and teams hear it, and rebuild the trust it erodes.
“Integrating the lessons learned through the Listening Labs has amazingly and simply resolved tensions in my workplaces.”
Theo Kauffman, CEO, USA
Hello, I’m Carol Ann
I grew up in Scotland, left her shores in the mid-1990s to live and work throughout Europe, India, and the Republic of Georgia – and am now back in Scotland.
In all those years, working across cultures, languages and contexts to this day, one thing stood out above everything else is the absolute power of authentic listening on teams, on relationships, on progress.
So, one chilly day in 2021, on holiday with my son on a beach on the north coast of Scotland, I etched in the sand with cold red raw hands – ‘The Listening Labs’.
And so it began.
The work continues.
